Return Policy

Textbook Return Policy:

RECEIPT REQUIRED FOR ALL RETURNS

The last day to return textbooks for Winter Semester: January 13, 2017

If a class is dropped after January 13, those books may be returned with a copy of your drop slip and receipt until January 20, 2017.

Books purchased after the last return date are a final sale. 

Books purchased for summer courses or courses lasting less than a full semester may only be returned within the first two days after the class begins, not from the date of purchase.

For a full refund, new books must be in perfect condition: no names, bent corners, or writing, with shrink-wrap unopened. Both new and used books must have all components that came with the book when it was purchased.

Online and phone orders require approval before returning. Please contact the store at 423-236-2152. 

Books that are not picked up when choosing "pre-pay, pick up in store" will be donated at the end of the semester.